Small Group Training Client Hub

Welcome to Movement & Mindset!! 😊✨

We’re so excited to have you here. This page includes everything you need before your first session - from booking classes to downloading apps and finding the studio.

BOOK YOUR FIRST CLASS

TrainHeroic
Used for workouts, progress tracking, and logging sessions

Download app
Enter code: MM-SGT for access to the program

TrainHeroic

What to Expect

Small Group Training combines individualized coaching, progressive programming, accountability, and community support.

Classes are capped at 4 people so every client receives personalized attention and coaching.

Before Your First Class

Studio Address:
4 W 28th St New York, NY 10001 (Buzz Movement & Mindset)

Please arrive 5-10 minutes early to check in, fill your water bottle, and get settled before class.

Arketa
Used to book your classes

Book classes
Cancel/reschedule sessions

Arketa Portal

FAQs

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8 Is this beginner friendly?

1

Yes! We are open to people of all levels! Are coaches are prepared to meet you where you’re at, so you will feel comfortable while also being challenged.

What should I bring?

2

A water bottle, a clean pair of socks or inside-only shoes, and your phone!

How early should I arrive?

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Please arrive to the studio 5-10 minutes before your session starts.

Can I modify exercises?

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Absolutely! We are happy to give modifications. Your safety and comfort is our #1 priority.

What is the cancellation policy?

How do I make changes to my membership?

I’m running late, what do I do?

What happens if I don’t use all my credits in one month? Do they roll over?

Do I have access to the studio at all times?

If you need to cancel or reschedule, please do so in advance. Any cancellation within 24 hours of the session start time will be considered a “late-cancel” and will result in the client losing the session credit.

You can increase your credits at anytime, space permitting. To decrease or cancel your membership, we require a 30 day written notice. Please email us at hello@movementandmindset.com.

You can send an email to hello@movementandmindset.com and our team will let the coaches know. Coaches should not be on their phones during classes so they might not see your messages if you text them and we might not see your DM on Instagram. Email is the way!

Credits do not roll over to the following month and are meant to be used within the same month they were purchased. If you are struggling to use all your credits, we are more than happy to help you structure your schedule! Send us an email to hello@movementandmindset.com and a team member will reach out!

While we encourage our clients to utilize the community space, there may be times in the day when the studio is closed between classes as we are appointment only membership. You can take a look at our full schedule to get a better idea of when team members are in the space for you to arrive early / stay after your schedule class.